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Web Services

Web Services (4)

What can we do for you on the Web?

 

Why choose us?

We know that there is competition out there. They might charge less or appear to offer more but the bottom line is we are competitively priced and we listen to you, our customer. If you don't want it or need it we won't give it to you.

Clearly Defined Process

Our easy to understand process helps you understand how your website idea becomes a reality. We partner with you through each of the phases. The end result is you have a website that is uniquely yours on time and on budget.


Knowledgeable designers

Our job is to help you grow and realize your ideas by offering unique and creative approaches that have been tested and proven over time. Our goal is to build a website that your customers can navigate with ease resulting in increased business for you.



More than a Web Design company

We don't just design your website and leave. We will work with you even after the website is up and running to ensure that it continually meets your expectations. Check out our additional services to the right.


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Wednesday, 29 June 2011 12:51

Web Design

Written by Wil Cleland

More than just Website Design

At Response I.T. we really set ourselves apart from our competition. We do Web Design and Development properly, with you and your customer base in mind. We understand business as well as we do design. We also understand the process well as we do it everyday for some pretty amazing companies and we would be happy to have you join in on the fun.

 

First a few words on who we are, and what we do.

 

Our Mission

Our mission, which we happily accept, is to provide our clients the very best in web design, web development, SEO and to provide the tools necessary to grow their online presence. We strive to exceed expectations and to simplify our clients process and make it a fun and exciting experience.

 

Our Web Team

We staff one of the most highly skilled and competent web design and development teams in existence that hold skillsets in all major areas of web design and web application development. The team consist of three members with varying and overlapping skillsets that provide a fluid workflow and communication in house and out and about. This enables us to handle all our customers needs in the most professional manner possible and most importantly they get results.

 

Our Process

Our Process is easy. Discover->Develop->Direct

 

Phase 1- Discovery Phase 

Our Business and Web Design professionals will sit down with you to determine desires, needs and solutions for you and your company. We do this because your online real estate is an extension of your professionalism and your everyday business so should reflect that. Although we are the design experts your opinion counts

In this phase we focus on finding out everything we can about your business and how you do it, that way we can better target the web design to your brand and to your company. Once we have heard you, and have an understanding of what it is you are looking for in your website, we put it in writing. We even take the time to prepare visual mockups for you to see our interpretation of what we think your website design should look like based on our original discovery.

We take our own extensive experience and apply it to your needs to ensure you get the most out of your website design and development. Each and every exigency is addressed and education is provided so that you can help us make the best decisions in terms of how to move forward and the direction that will be taken. We create viable web solutions that you can be proud of.

 

Phase 2-Development Phase 

In Phase 2 we develop exactly what we laid out in our Statement of Understanding and the mockups that you accepted from Phase 1. Once we get started you have the opportunity to view, live on our development servers, exactly what is happening with your project day or night. You are able to find out how things are progressing and provide feedback at all stages of development to provide you the final product that is your dream website.

The process varies in length depending on the needs you have, and if you are planning a website in the future our suggestion is "Get Started on Content as soon as you can as it can greatly reduce the time and cost of your website.

Once we are all satisfied that the requirements that we have agreed upon have been met we move out of Development and into Training.

 

Phase 3-Direction Phase

You will have learned a lot about your new website by this point but getting you off to the best start and providing the necessary tools for success also involves giving you training. We aren't like a lot of companies that build you what they think you should have and dump it on your lap. We take great pride in the fact that we go the extra mile and help you understand everything you need to know to utilize the cool technologies we implement. If you chose a content management system for your website design, then posting has never been easier and above all will help you maintain a consistent look without fuss.

 

Want to know more?

You may want to know lots or very little about your new website, and what you learn is up to you but we guarentee at least 4 hours of training and there is room to move even beyond that should you require more. We truly want you to understand.

There is a great deal more we do, but we thought we would leave some out so there is a reason for you to call us. We love designing websites and look forward to developing your website. As much as we like people placing orders sight unseen there are variables in this process that can change cost, time and outcome. If you are intrested in knowing more please contact us using the Contact Us form or by giving our Web Department a call.

Thursday, 19 May 2011 18:05

SimpleIT Web Backup Solution

Written by Wil Cleland

Product Description

The SimpleIT Web Backup Service is designed for anyone who has a simple HTML, or XHTML website. This can include Flash Sites or any Non-Database driven website.

Who is this package for?

If your website is Static, and doesn't require a MySQL Database Connection this package is perfect for you.

Package Includes

  • Backup of your Entire Website Directory at the Frequency you choose depending on your desired Backup Schedule.
    Storage of your Encrypted Backup on our Secure Servers for 1 Year
    Backup Restoration Service - Additional Restorations will be charged at $29.99 should you require multiple restores in the contract period.
    Flexible Frequency of Backups
    Up to 250MB of Space for your Backups

Support for:

HTML, XHTML, DHTML and FLASH Based Websites

Does Not Include Support for:

  • PHP
    MySQL
    Complex Content Management Systems such as;
    Joomla
    Drupal
    Wordpress

For information pertaining to backups for these type of Web Systems see _______

Resources Included

  • Encrypted Backups
    24/7 Emergency Support
    Backup/Restoration Professionals
    Multiple Locations of Backups
    Restoration Service
    Support for All SQL Based Hosting Platforms

Type of Backup

Simple File-only Backup

Schedule

Custom Frequency*
*Requires Custom Quote depending on Frequency of Backups.
Daily
Weekly
Monthly

 

More Backup Solutions

 

ComplexIT Web Backup Solution
ControlIT Web Backup Solution

 

Please call 613-549-5568 for Pricing Inquiries

 

 

Thursday, 09 December 2010 15:13

Remote Network Management

Written by Wil Cleland

Remote Network Management makes Sense

Server critical issue event alerting & management

Remote Access to your server allows Response i.t. to setup certain alerts and monitoring so that we can quite often solve a problem on your server before any of your network users are even aware of a problem.

Monitoring of backup validity

With remote access we can regularly check that your scheduled backup is running as it should be and there are no errors in the backup logs.

Antivirus & security log monitoring

We verify that your antivirus log shows that any virus threats have been dealt with, we can also verify the security logs of your network. This will let us know of any attempted intrusions into your network.

Knowledge is power and Response i.t. can put you in the driver's seat allowing you to be more efficient and safe at a cost that you can afford.

Imagine paying yourself through savings created by being more efficient and doing more with less! After that peace of mind comes free.

Thursday, 09 December 2010 15:03

Preventative Maintenance

Written by Wil Cleland

Preventative Maintenance goes a LONG way to Saving!

Hardware Audits

With our service plans we perform regular hard checks on all vital system components. By doing this we can detect most hardware failures before they happen. This allows us to minimize the down time for your business.

 

Network Optimization

By utilizing various software tools we can make sure that your local area network is running as quickly and efficiently as possible. We can detect any bottlenecks and make recommendations to improve network efficiency.

 

Machine & Network Software Updates

We can and do make sure that your machines and your network is kept up to date with the newest improvements to your software. Software manufacturers are constantly releasing patches to their software. We make sure that they are safe before they go on your system.

 

Offsite Storage Solutions

We can on a schedule of your choosing take your critical information and store on our server for your added security. We can also set you up with various online storage companies. What ever option suits your needs and your budget.

Thursday, 09 December 2010 14:44

Security & Preventative Measures

Written by Wil Cleland

Antivirus & Firewall Solutions

  • Virus infections are on the rise in the computing environment!
  • Methods of receiving viruses are becoming harder to control everyday 
  • Network intrusions have become common place

The above information while alarming is true. Statistics show that the average computer will be attacked by at least 120 viruses in the next year. The average network will have some unauthorized person try to access it at least 25 times this year.

ARE YOU PROTECTED? 

  • We insure that you not only have the best virus solution in place for your needs but that the virus engine and signatures are up to date.
  • Whether you chose software or a hardware firewall we make sure that it is doing the job of protecting your electronic information.
  • We have the knowledge and experience to recommend the solution that is right for you.

Spam & Malware Protection/Intrusion Detection

Spam & Malware have risen from the annoying junk mail that we have all grown accustomed to up to the level of a true network and business threat. o Definition of Spam -To indiscriminately send unsolicited, unwanted, irrelevant, or inappropriate messages, especially commercial advertising in mass quantities. o Definition of Malware - (MAlicious softWARE) Software designed to destroy, aggravate wreak havoc, hide potentially incrimination information, and/or disrupt and damage computer systems.

ARE YOU READY FOR THE NEXT WAVE OF ELECTRONIC THREATS?

  • We make sure that you computer network is protected from all threats all the time.
  • We work within the confines of your budget to get you the best protection for your unique business needs.
Friday, 26 November 2010 21:27

SEO (Search Engine Optimization)

Written by Wil Cleland

SEARCH ENGINE OPTIMIZATION PACKAGES

 

At Response IT we understand that Web Design and Development is more than just making websites that look good. Today websites are the foundation for your web presence and as such need to have functionality, great content and something for your readers to get involved in. Beyond the bells and whistles though, and most importantly, you need to have prospects find your website to get involved. In the industry we call this Search Engine Optimization, aka S.E.O., and it is hands down the most important aspect of a successful website.

SEO is mandatory is getting traffic to your website from search engines. In order to gain perceivable traffic to your website you must be in the top 30 results and preferably in the top 10. Consider that less that 85% of people do not look past the 3rd page of a search result.

At Response IT we have several processes that will get you noticed and there are both short term and long term SEO packages available.

Our short term strategy involves getting you noticed by who matters. Google. Our long term strategy is to keep you in the spotlight.

As we really do know the importance of getting noticed all our Websites come with the Basic SEO optimization package. We take every initiative we can to get you up and showing in the natural search results, quickly and effectively. Once noticed, we work hard to keep you in the limelight and boost you through the rankings. From our Sensible Title & Meta Tag Creation to Intelligent Page Design, from Analytics to Social Media Marketing we have you covered.

To find out more about our different packages see the table below. If you are interested and want to learn more about how we can help your Off page SEO Campaign through Link Building, Article syndication, Branded Tools and more click here and send us a request or call 613-549-5568 and enquire with our Web Department.

To start saving and increasing your business today we are offering you 20% off the Basic SEO Package , as well, our ongoing added bonus for Web Design clients of the Basic SEO Package FREE!!! Quote Promo #112 Offer Valid until September 30th, , 2011.

(All Website Designs from Response IT come with Basic SEO Integrated at design time)

 

Pricing for the SEO packages effective only when applying to existing web sites or website redesign

Basic SEO is integrated as part of our web design process for new website designs only but is still available to new clients.

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HOSTING PACKAGES

STRICTLY E-MAIL

($8.95 / Month)

BASIC

($18.95 / Month)

INTERMEDIATE

($34.95 / Month)

ADVANCED

($59.95 / Month)

Disk Space (RAID 5)

200MB / Email Acct

500MB Web Space, 200MB / Email Acct

2000MB (2GB) Web Space,

Unlimited / Email Acct

5000GB (5GB) Web Space

Unlimited / Email Acct

Transfer Limit (Bandwidth allowed per month)

Unlimited

Unlimited

Unlimited

Unlimited

E-Mail Mailboxes (POP3, IMAP)

5

5

10

30

E-Mail Aliases

-

5

20

50

Databases (MS Access, MySQL, MSSQL 2005, 2008)

 

 

-

 

 

$5 per DB per month

 

 

Includes 2 SQL or MYSQL Databases

$5 per additional DB / month

 

 

 

Unlimited at $0

Sub Domain Names

-

5

10

20

Friday, 26 November 2010 20:43

Response IT Web Hosting

Written by Wil Cleland

Currently hosting on Windows based servers only

Domain Registration / Transfer – Starting at $22.95 a year (Privacy Protection Available)

Select the package below that fits your plan. If you need help choosing please don't hesitate to ask.

 

    Hosting Packages

    Strictly E-Mail

    Basic

    Intermediate

    Advanced

    Disk Space 200MB/Email Account 500MB Web Space
    200 MB/Email Account
    2000MB (2GB) Web Space
    Unlimited Email Accounts
    5000 (5GB) Webspace
    Unlimited Email Accounts
    Transfer Limit
    (Bandwidth per Month)
    Unlimited Unlimited Unlimited Unlimited
    E-Mail Mailboxes (POP3, IMAP) 5 5 10 30
    E-Mail Aliases - 5 20 50
    Databases
    (MS Access, MySQL, MSSQL 2005/2008
    - $5.00/DB/Month Includes 2 SQL or MySQL Databases
    $5.00/additional DB/Month
    Unlimited at $0.00
    Sub Domain Names - 5 10 20

 


Five (5) Additional E-mail Accounts at $21.95 / Year When Accompanied With Any Hosting Package
Ten (10) Additional E-mail Accounts at $30.95 / Year When Accompanied With Any Hosting Package
Additional Sub Domain Names at $1.50 each per month

All hosting packages feature the following:

Spam Protection
Virus Protection
Web based Email Access
MS Outlook
SMTP (Simple Mail Transfer Protocol)
Alternative SMTP Port
       
Change Email password
Email Forwarding
Auto-responder
Mailing Lists
Access to Quarantined Emails
Catch-all Feature

 

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Spam Protection / Filtering including Spam Trap

Virus Protection

Web Based Email Access (HTTP and HTTPS)

MS Outlook / Pocket PC Synchronization

SMTP (Simple Mail Transfer Protocol)

Alternative SMTP Port 

Change Email Password

Email Forwarding

Auto-responding

Mailing Lists

Access to Quarantined Emails

Catch-All Feature

Thursday, 25 November 2010 11:55

Book Now and Save

Written by Wil Cleland

A focused commitment to your Core Business leads to a healthy bottom line right?

So why are you spending valuable time on your I.T. network instead?

Corporate network planning & implementation Certified support services / Telephony solutions Computer & Network Troubleshooting / consultation Sales of servers / Workstations peripherals and more! Take advantage of our Show Special!

Book any corporate service contract today and receive your second scheduled visit free!

Minimum retail value of $210.00 Technicians available seven days a week

When you want it and when you need it most,  CALL 549-5568 TODAY

Monday, 22 November 2010 21:35

Residential Services

Written by Wil Cleland

How we help you at Home?

 

Convenient At Home Service

Our certified technicians will come to your home to solve your computer issues 7 days a week. How convenient is that? We provide the help you need when and where you need it. Our services costs are competitive and our response and resolution time is outstanding.

Secure Home Wireless Networking

Setting up a home wireless network can be a headache for the best of us. We can work with you to set up a secure wireless network for your home. No more wires and cables cluttering up the home office. Enjoy your laptop anywhere in the house.

Computer spyware and virus removal

Sometimes no matter how hard you work to ensure your computers are protected, a sneaky spyware or virus program creeps up on you and wreaks havoc. We can remove the culprits and put measures in place to help ensure it doesn't happen again.

Depot services

Here's another choice for you. If you are in town to shop or on the way to the office, you can drop your computer off to our service depot. We can book you in and give you an estimated time of resolution. It's nice when our customers drop by.

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Local Weather

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Overcast

Humidity: 96%

Wind: SW at 4 mph

  • Thu Mostly Sunny

    3°C 0°C

  • Fri Chance of Snow

    3°C -7°C

  • Sat Partly Sunny

    2°C -12°C

  • Sun Mostly Sunny

    -2°C -7°C

Our Latest Poll

Mac - 0%
Windows - 80%
Linux - 20%
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